About Us


Roots and Values

Since 1995, North Coast has grown and evolved out of demand for accountability, immediate contact with the policyholder, and prompt, technically accurate reporting. Our goal is to deliver a superior work product at an average price to our carrier clients.  


Integrity and Professionalism

Our team of claim professionals understands the importance of providing;

  • A complete, quality work product;
  • Projecting a professional image as we represent our carrier clients with their insureds; and,
  • Strives to build rapport and trust with each policyholder from first call to claim closure. 


Seamless Response

Our team is committed to immediate contact, followed by prompt inspection and reporting. Contact us today to see how North Coast can help improve your cycle time and your policyholders' loss settlement experience.



Our commitment to providing excellent property and casualty claim service throughout New York and New Jersey allows us to focus on continuous training and mentoring of our adjusting team to deliver a superior work product in the markets we service 

Daily Claim Territory

Our network of adjusters is stationed strategically throughout all of New York and New Jersey 

to provide the most efficient and responsive level of service possible

Commercial Claims

Our team of GA's and EGA's stands ready to assist with commercial claims of any size and complexity - our commercial claim handling capability and expertise is one of our greatest assets and competitive 

advantages relative to our peers

Catastrophe (CAT) Management

Through our extensive history of CAT and smaller scale storm management, we have developed an extensive network of seasoned adjusters that stands ready for deployment

Call Center

 A state of the art call center ensures immediate insured contact; our focus on prompt service to the carrier and policyholder make North Coast the best choice for outsourcing your adjusting needs 

Claims Management

 We are committed to staying on the cutting edge of technology and providing our clients access to claim status in real time.  Our Claims Management System ensures you and your examiners will be able to monitor the progress of the assignment in real time. 

Contact Us

If you are an insurance carrier seeking new outlets in New York and New Jersey, please contact us by phone at 585.467.4467, via email at admin@northcoastclaims.com, or using the form below:

Main Office

PO Box 17908, Rochester, NY 14617, US

Phone: 585.467.4467 Fax: 585.207.1564 Email: Admin@northcoastclaims.com

Office Hours (EST)


09:00 am – 05:00 pm


09:00 am – 05:00 pm


09:00 am – 05:00 pm


09:00 am – 05:00 pm


09:00 am – 05:00 pm





Work With Us!

 We're always eager to connect and partner with qualified claim professionals. Please reach out by emailing your resume to Admin@northcoastclaims.com. We look forward to hearing from you!